Support

G-Hold Universal with VELCRO®  Brand Fasteners on Base

    Support Video: https://www.youtube.com/watch?v=V1tbE3Quhf0

    You can purchase additional Velour Pads with VELCRO® Brand Fasteners  here: https://g-hold.com/products/additionalvelourpads

      

    G-Hold Micro Suction

      Support Video: https://www.youtube.com/watch?v=taVFk21oDBo

      You can purchase additional Compatibility Stickers here: https://g-hold.com/products/extra-compatibility-stickers-pack-of-6

      How To Remove G-Hold Micro Suction:

      The cleanest way to remove your Micro Suction G-Hold from its tablet is by using dental floss. 

      1. Loop it around the base.

      2. Tighten the floss so it starts to go under all sides of the G-Hold.

      3. Wiggle it and ease the floss as you go. This should help the nano-suction on the G-Hold to safely part from your device.

       

      G-Hold Megastick - Permanent Solution

        This is a note to say that our Megastick model is completely permanant. Once it is put on, it cannot come off. This option can be requested by contacting us directly.

         

        G-Hold Phone Holder & Stand

          Support Video: https://www.youtube.com/watch?v=7U30A9gZklI

          You can purchase additional Velour Pads with VELCRO® Brand Fasteners for your phone holder here.

           

           G-Hold Home Hang Screen Riser

            Support Video: https://www.youtube.com/watch?v=utGJ04I3Npg

             

            G-Hold Working From Home Kit

              Support Video: https://www.youtube.com/watch?v=2J1NSpoVr5g

               

                

              SUPPORT LINES

              If you have any questions or queries, our phone lines are as follows:

              UK:  +44 (0) 7983 539 370

              USA: 877-757-3512

                

              RETURN & REFUND POLICY

              Thanks for shopping at g-hold.com. If you are not entirely satisfied with your purchase, we're here to help.

               

              RETURNS

              You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

              REFUNDS

              Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) within 14 days of the receipt of the goods.

              SHIPPING

              You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

              CONTACT US

              If you have any questions on how to return your item to us, please contact us at info@g-hold.com or by using our online form.

               

               

              SHIPPING

              The G-Hold mission is to change the way the World holds things, so we can ship to most of the world.

              We mainly ship to:

              - Australia

              - New Zealand

              - United States

              - Canada

              - United Kingdom

              - Europe

              If you are unsure if we ship to you then please contact us via the contact form and we would be more than happy to answer you.


               

              DELIVERY CHARGES AND TIMES

              Please be assured our customer service department will keep you updated at all times on the progress of your order. You will receive an email notification once your order has been dispatched. The shipment confirmation email will provide you with the relevant tracking information where this service has been selected.

               

              United Kingdom

              • FREE shipping across the United Kingdom (up to 3 working days).

              Europe

              • Standard Shipping (5-7 working days) - tracking provided – £6.00
              • FREE Shipping for orders over £50 (5-7 working days) – fully tracked service - FREE   

              Australia and New Zealand

              • Standard Shipping (7-14 working days) - tracking provided – £6.00
              •  FREE Shipping for orders over £50 (7-14 working days) – fully tracked service - FREE

              USA

              •  Standard Shipping (7-14 working days) - tracking provided – £6.00
              •  FREE Shipping for orders over £50 (7-14 working days) – fully tracked service - FREE 

              The Rest of the World

              •  Standard Shipping (7-14 working days) - tracking provided – £6.00
              •  FREE Shipping for orders over £50 (7-14 working days) – fully tracked service - FREE

              If you are ordering Velour Pads or Compatibility Stickers then we cannot ship the product with tracking details. These are the size of a small envelope so they fit through your mail box. We do however ship these with First Class postage so that you still get the goods quickly.

               

              Please note that all delivery and purchases are EXCLUDING Import Duties and Taxes. Depending on your destination, you may still be liable to pay Duties and Taxes on delivery.